Privacy Policy



HVAC Link Inc. values your privacy, and, as such, it is our policy that any personal information you provide (such as your name, postal address, e-mail address or telephone number) is private and confidential.

Any or all personal information collected by HVAC Link Inc. may be used for the following purposes:

  • To respond to your questions and comments.
  • To send communications you have opted-in to receive.
  • To tailor your experience of the website.
  • To help HVAC Link Inc. analyze the website usage patterns of its users in order to improve the content and design of our website.
  • To enforce the website terms of use.
  • For analyzing website statistics.
  • As otherwise described in this privacy policy.
  • As otherwise described to you when the information is collected.
  • Your personal information may be viewed by third party support firms, however, any and all such information will not be used for any marketing purposes and you will not be contacted by them.

Third Party Links & Information Sources

This website may contain links to third-party websites.

While HVAC Link Inc. encourages site operators to comply with our privacy guidelines and principles, you should carefully examine the privacy policies of sites appearing on, or linking to or from this website, which do not display this privacy policy and any personal information you choose to share with other websites will be subject to the privacy policies of those websites.

Storage and Deletion Of Information

HVAC Link Inc. at all times adheres to applicable legal or regulatory requirement(s) concerning the storage and protection of personal information.

While HVAC Link Inc. is the custodian of the personal information provided to it, it does use third party service providers and some of these service providers (and the databases where they store personal information) may be located outside of Canada.

You should note that where personal information is located outside of Canada, it is subject to the laws of that jurisdiction in which it is located.

Messages We Receive

HVAC Link Inc. primarily collects email addresses (and other personal information) through our main “Contact Form” feature.

These are offered to respond to your questions, requests for consultations, product samples and to provide you with updated news and relevant information.

You may opt-out of any or all communications from us any time by simply requesting (in writing) that we remove your information from our databases and lists.

Use Of IP Addresses

Similar to other commercial websites, our website collects information about how our website is used.

Each time a visitor comes to the website, our web server collects the visitor’s domain name or IP address.

HVAC Link Inc. cannot determine an individual’s identify from only an IP address; however, periodically users may inform HVAC Link Inc. support staff of their IP addresses during the provision of support services.

At such time, HVAC Link Inc. treats such information as personal information.

Use Of Cookies

Our website uses standard technology, known as “cookies”, including session cookies and persistent cookies.

Session cookies temporarily keep your settings. This information is stored until your browser is closed. Persistent cookies are created for specific functions you may choose to use on the website including, but not limited to: accepting terms of use; saving searches; and saving favourites.

Persistent cookies are used to improve your experience of the website and are retained from session to session. These cookies remain after the browser is closed and are stored locally on your system.

HVAC Link Inc. does not track such cookies on HVAC Link Inc. servers, nor does HVAC Link Inc. use such cookies to store personal information.

You may choose to delete persistent cookies after visiting the website.

Analytics Tracking

This website uses Google Analytics, a web and mobile analytics tracking tool provided by Google, for audience visits, activity, demographics reporting and more.

You can opt-out of having Google Analytics track your activity by installing a browser plug-in available on Google’s website.

Revisions To This Privacy Policy

Any changes to this privacy policy will be communicated on this page and will take effect upon posting.

HVAC Link Inc. encourages you to check this privacy policy from time to time to review the most current version and your continued use of this website following the posting of any such changes constitutes acceptance by you of such modifications.

Where To Direct Questions

If you have any comments or questions about the preceding Privacy Policy for this website, please visit